Skip to content
Jaded LDN

Jaded LDN

jadedldn.com
What is your customer experience with Jaded LDN?

Jaded LDN Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Jaded LDN reviews show a 1.4 star rating from 22 customers; sentiment is mostly negative with reports of order delays, missing deliveries, and unresponsive customer service.

Key Takeaways for Future Customers

  • Expect slow or no replies to emails and calls.
  • Keep documentation for refund and return requests.
  • Check tracking closely; packages may be lost or misdelivered.
  • High price point compared to the support provided.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no response to refund and returns.
  • Reports of charged twice and billing issues.
  • Problems with missing items and damaged or wrong goods.
  • Poor international customer service and delivery handling.

Positive Feedback

Many customers praise the cool clothes and good quality, though several note the price level is high.

View full overview ›

Media from reviews

Jaded LDN - Refund/return issue
Jaded LDN - Put my order jaded londonJaded LDN - Put my order jaded london - Image 2Jaded LDN - Put my order jaded london - Image 3Jaded LDN - Can’t collect my parcelJaded LDN - Wanted to amend a size issueJaded LDN - About my order
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
jaded london package order item refund dress birthday return money postcode
Filter review
Sort by
sadat y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bochum, North Rhine-Westphalia

Good morning please i'm still waiting...

Good morning please i'm still waiting for my refund and have heard from you please let me know when because it's almost three weeks

User's recommendation: an email sent

View full review
Anonymous
map-marker Bilston, Wolverhampton

Refund/return issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Item arrived with blood-like stains, disturbing.
  • - Replacement requested, but only a 50% refund.
  • - They have not responded to emails.
Jaded LDN - Refund/return issue

My item arrived with blood like stains all over it . Which is very of and disturbing within itself

I asked to receive a replacement however all they offered is a 50% refund and still havent responded to my emails

User's recommendation: Be careful

View full review
Resolved
Tessa B Edh

Resolved: Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They will not allow me to return an item in my postcode, despite taking my money and sending the item to my postcode!!! How is that fair??? Do not buy from this company

Loss:
$100
Pros:
  • No pros
Cons:
  • Cant refund to my area

Preferred solution: Full refund

User's recommendation: Do not buy from this company

View full review
clark ken s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Angeles City, Province Of Pampanga

Put my order jaded london

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - App not responding.
  • - Paid 5130 via GCash for Colossus Jeans Blade XL on Jaded London; app reset to payment.
  • - I have pictures as evidence.
Jaded LDN - Put my order jaded london
Jaded LDN - Put my order jaded london - Image 2
Jaded LDN - Put my order jaded london - Image 3

Bad not responding just ignoring while online i got scammed bro i basically use the new app jaded london and just order light was colossus jeans blade xl so i use gcash and it loaded me on the app and guess what the jaded london app just reset me sent me back to the payment method i Payed already for 5130 i got pictures

Loss:
$87

Preferred solution: Full refund

View full review
1 comment
Ameerah Nyh

Im having the same problem as you. Do you have any updates?

shana b Cjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive my order I did not receive my package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've been waiting on my package since May 21 when I ordered it. My birthday is May 30, and I want my dress then. I'm so disappointed.

View full review
Duen O

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wanted to amend a size issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered 4 items totaling ~700 AUD.
  • - One jeans size was wrong but not shipped yet, tailoring planned.
  • - Support couldn't amend and suggested a new order.
Jaded LDN - Wanted to amend a size issue
Contains 2 confidential files for company representatives

I ordered 4 items totaling about 700 Australian dollars. I made a mistake with one of the jeans I bought and selected the wrong size (it hasn't been shipped or processed yet).

Within an hour of making my order, I messaged customer service to hopefully amend the mistake, but they couldn't even do that. This is just strange when other companies can. Their solution was, 'make a new order', expecting me to order the same pair of jeans again even after spending quite a bit on them in the first place.

I plan to just get them tailored and hopefully fix the issue, but, damn, they can't even amend a simple sizing issue. Very concerning.

Loss:
$155
Pros:
  • Have really cool high quality clothing
Cons:
  • Bad customer service low stock on clothes

Preferred solution: Apology

View full review
Anonymous
map-marker Bolton, Bolton

Not received package

I ordered my package back in June and I still havent received it, when it said it has been delivered.

View full review
Pei Chen W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t collect my parcel

AI Highlights
  • - Ordered trousers two days ago.
  • - Received pickup notification for parcel.
  • - Post office said I can't collect it.
  • - I've already paid for it.
Jaded LDN - Can’t collect my parcel
Contains 1 confidential file for company representatives
Updated by user Dec 28, 2024

It’s been more than a month, you haven’t refund my money back to me!

Updated by user Dec 28, 2024

It’s been more than a month, you haven’t refund my money back to me!

Original review Nov 28, 2024

Hello, I ordered my trousers the day before yesterday and I've received a message saying that I can collect my parcel. However, when I went to the post office, they said that I can't collect it. I've already paid for it.

Preferred solution: Deliver product or service ordered

View full review
Isaac V Xyc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Cancel order

Contains 1 confidential file for company representatives

I need to cancel an order that has not been picked up yet the reason for cancellation is important but does not have anything to do with the order not being picked up yet

View full review
Isaac V Xyc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Cancel order

Contains 1 confidential file for company representatives

I need to cancel an order that has not been picked up yet the reason for cancellation is important but does not having anything to do with it not being picked up yet

View full review
Anonymous
map-marker Wedemark, Lower Saxony

Want to send back a parcel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Thank you for answer.

Everything is ok now. I sent the parcel as return with DHL on 30.12.24.

Greetings,

C. Zehner

View full review
Natika Ttf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just tried to call the phone number no answer. Could someone please call me at area code 310-686-**** Terry Williams.

AI Highlights
  • - Package has been delayed at least two weeks.
  • - I was told I will get a refund.
  • - I didn't know there was an issue.
  • - Please call or text 310-686****.

Have been waiting on this package for at least two weeks finally looked at my emails. Noticed that you guys are going to give me a refund.

I dont know what was going on.

Didnt even know we had an issue. Please call me at 310-686**** or text me

View full review
Anonymous
map-marker Dublin, Leinster

I'm still waiting on my order. Now 23rd Dec, so I'm waiting 18 days. There is no update . The item has been in a sorting area since 11th Dec. Very unhappy customer!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered Dec 5 and paid for faster delivery.
  • - It's been in a Dublin sorting area since Dec 11.
  • - No update by Dec 20; tracking: 1ZX4X291040****595.

I placed an order 5th Dec. Paid 18 extra to have it delivered quickly.

The only message I've received is that it's at a sorting area in Dublin since 11th Dec. It is now 20th Dec!!!

Tracking number

1ZX4X291040****595

View full review
Floretta Hiu

Return

Trying to exchange a purchase and never got an order number. I have only the package and shipping label info

View full review
Marquisa Npn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had placed an order nearly 2 weeks ago to Mykonos and still hadn’t recieved it.. had to leave Mykonos and have no idea where my order is and have sent so many emails to refund and no answer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Worst customer service ever!! I expect a full refund and an explanation why I hadnt recieved my order in time as mentioned when I placed my order!!

View full review
Jetta R Jvd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No refund and no respond

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I tried to contact you several times.
  • - I returned a wrong item and haven't received a refund.
  • - I paid for leather trousers but got a corset.
  • - Order 121****.
Jaded LDN - No refund and no respond
Jaded LDN - No refund and no respond - Image 2
Contains 3 confidential files for company representatives

I tried to contact you multiple times now. I returned a wrong item that I got sent a while ago and I havent got my refund yet

I paid for the leather trousers and I got the corset instead:(

Order n. 121****

User's recommendation: Bad customer service. No answer

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article